2 HR On Demand Ensuring Effective Communication w/ Clients who are Hard of Hearing

Course Description:

This 2HR, pre recorded class you can do at your own pace, anytime is CRCC, NASW - OR & OHA Pre-Approved CE Cultural Competence and is designed for healthcare professionals, (Nurses, Counselors, Psychologists, Therapists, Dentists, Doctors, Chiropractors, Social Workers, Administrators, Supervisors, and any others) to overcome communication barriers with clients who are hard of hearing. Gain valuable skills, resources, and technology solutions to provide compassionate and culturally competent care, while earning CE Certificate Credits for license renewal.  ?? Email [email protected] Formal Course Objectives:  Today Objective 1: Upon completion of this CE opportunity, participants should be able to identify, assess, and change information delivery options when miscommunications could be a factor or result of hearing loss, to prevent a lack of informed consent or compliance with instructions. Objective 2: Upon completion of this CE opportunity, participants should be able to be aware of the controllable elements of providing the best options for effective communication for anyone, but especially for those with mild to moderate hearing loss who do not prefer or know ASL. Objective 3: Upon completion, participants should be able to help staff and self to build skills/compassion to address fear/avoidance of people who are loud or often reacting to what they thought they heard.  Objective 4: Upon completion, participants should be able to understand the culturally appropriate use of assistive technology, communication cards, helpful apps, and access a list of qualified healthcare interpreters and other options when interpreters are requested, or the best means of clear communication.